As we push the frontiers of the digital era, Level 3 Conversational AI is on course to make an impact and redefine your online brand. It enables you to reach your customers faster and at their convenience while maintaining a smaller support team. You will have happier customers with higher conversion rates and repeat buys.

• Nikhil Gupta
• Reading time 5 minutes

60 minutes. That’s how long I waited on hold. My mind racing through the options to recover my money. After a point, the money didn’t seem to matter anymore. What mattered was this huge multinational telecom company sticking it to a client just because they could. I disconnected the call. The hold music paused and […]

• Nikhil Gupta
• Reading time 3 minutes