14 results found for: masterclass
Learn how Ecommerce customer service and support impacts your business, how to create a 360° strategy that your customers will love and the right tools that make it easier. The last two years have made […]
Most e-commerce businesses concentrate on their product or service and their sales and marketing techniques, but they overlook the most important factor: customer support. While the other factors may have an adverse effect, poor customer […]
We discussed the importance of automating and optimising your customer support approach in the previous lesson on customer support strategy. Apart from a helpdesk solution like LimeChat, you’ll need some workflows and templates in place […]
96% of consumers worldwide find customer service an important factor in their choice of loyalty to a brand. Unless you want to lose these customers, you’ll try all the ways to stay on top of […]
Did you know that 78% of consumers will do business with a brand again, even after a mistake, if the company’s customer service is excellent? What’s in it for you and your ecommerce brand if […]
Learn the history of ecommerce customer service – the service, support, and support software your customers expect, especially post pandemic and how Level 3 AI can help you automate + increase sales. The last three […]
Looking for the best ecommerce helpdesk support that works with the channels your brand uses to provide support? Check out our guide below! The key to success in business is always a happy customer. And […]
Buying sunscreen online shouldn’t require as much assistance as purchasing a new car, right? Think again. Customers today are meticulous to a T about the purchases they make. 78% of shoppers spend more time researching when shopping online […]
Have you seen this ad where the brand shows customers how their in-store experience trumps shopping online? The essence of the ad is- If you’re looking for the perfect product for you, made for your […]
Practical examples and advice on how your ecommerce brand can leverage guided selling Customer service has always been an indispensable factor for ecommerce brands, with 96% of customers choosing to be loyal to companies that […]
The LimeChat guide to using Guided Selling to delight your customers How many times have you gotten interested in one product, then been bombarded by ads on Instagram from more brands offering a similar version […]
Previously in our masterclass series on Guided Selling, we covered what it means for e-commerce brands, how it can benefit you, the numerous ways your customers will love your brand, and some excellent examples to […]
Guided Selling, a way for e-commerce brands to engage their customers online (like how a salesperson would in an offline store), yields excellent results by offering personalised recommendations and advice based on what the customer […]
So you’ve recently heard and read everything you can about Guided Selling and want to reduce your CAC, 3X your website conversions, AND build a better relationship with your customers. We get it; you’re excited. […]