April 26, 2022
Learn how Ecommerce customer service and support impacts your business, how to create a 360° strategy that your customers will love and the right tools that make it easier. The last two years have made […]
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April 12, 2022
Two graduates of IIT Delhi at one point in their life found themselves exasperated, shocked at the absolute shoddy customer service they were subjected to. Nikhil Gupta tried to migrate his phone number – if […]
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March 28, 2022
Most companies who use Whatsapp Business fail to use it well. Yes, even you! Tons of hours getting the Business API, crafting campaigns, and writing mediocre copy that eventually end up into the void..along with […]
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March 28, 2022
Sales teams are going all-in with automation. Why wouldn’t they? It’s been known to improve sales productivity by 14.5% and reduce marketing costs by up to 12.2%. What’s not to like? Businesses are taking their […]
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March 28, 2022
The 70% average cart abandonment rate paints a frightening picture for ecommerce business owners. There’s no getting around the fact that an average of 7 people that ‘add to cart’ won’t make it through checkout. […]
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