Our Insights

April 26, 2022
ecommerce customer service and support

What does Ecommerce Customer Service and Support Mean Really?

Learn how Ecommerce customer service and support impacts your business, how to create a 360° strategy that your customers will love and the right tools that make it easier. The last two years have made […]
April 12, 2022
LimeChat Seed Funding

LimeChat, the World’s First Human-Level Chatbot Startup Raises $4.2 Million led by Stellaris Venture Partners and Pi Ventures

Two graduates of IIT Delhi at one point in their life found themselves exasperated, shocked at the absolute shoddy customer service they were subjected to. Nikhil Gupta tried to migrate his phone number – if […]
March 28, 2022
Whatsapp Drip Campaign

The LimeChat Guide to creating an effective Whatsapp Drip Campaign

Most companies who use Whatsapp Business fail to use it well. Yes, even you! Tons of hours getting the Business API, crafting campaigns, and writing mediocre copy that eventually end up into the void..along with […]
March 28, 2022

Thinking of Automating your Instagram DMs? Read this first

Sales teams are going all-in with automation.  Why wouldn’t they? It’s been known to improve sales productivity by 14.5% and reduce marketing costs by up to 12.2%. What’s not to like? Businesses are taking their […]
March 28, 2022
Whatsapp chat Re-marketing

Trying to figure out Whatsapp Chat Re-Marketing? Here are 5 Strategies to Try Today

The 70% average cart abandonment rate paints a frightening picture for ecommerce business owners. There’s no getting around the fact that an average of 7 people that ‘add to cart’ won’t make it through checkout. […]