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September 24, 2022
customer winback strategies

Must-have Customer Win-back Strategies for Ecommerce Businesses

Your quick guide to getting started with customer win-back strategies for D2C and e-commerce businesses Customer churn is a significant challenge for eCommerce businesses. According to a recent study by Shopify, more than half of […]
September 21, 2022
ecommerce customer retention tools

Must-Have E-commerce Customer Retention Tools Your Online Store Needs

Struggling to decide which ecommerce customer retention tools will be perfect for your brand? Take a look at out recommendations below! Did you know that an increase in customer retention by just 5% boosts profits […]
September 20, 2022
ecommerce customer retention metrics

21 Vital Ecommerce Customer Retention Metrics You Should Be Measuring

A masterclass on Ecommerce Customer Retention Metrics Did you know that your existing customers are likely to spend, on average, 67% more than new ones? Fostering loyal customers is key to growing your business sustainably […]
September 19, 2022
ecommerce customer retention

Ecommerce Customer Retention Strategies to Try for Different Segments

In our previous blogs, we’ve discussed customer retention – what it is, why it is important, and how segmentation plays a key role in setting up retention strategies. The rate of customer retention is below […]
September 16, 2022
2-Way Communication on Whatsapp

5 D2C Examples of 2-Way Messaging with WhatsApp Marketing you Need to Try Today

We’ve discussed how you can leverage 2-way messaging on WhatsApp for your e-Commerce brand. We’ve discussed strategies you can deploy for WhatsApp marketing, including guided selling campaigns, customer support, and better marketing and sales. Today, […]