June 2, 2022
We discussed the importance of automating and optimising your customer support approach in the previous lesson on customer support strategy. Apart from a helpdesk solution like LimeChat, you’ll need some workflows and templates in place […]
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May 30, 2022
Most e-commerce businesses concentrate on their product or service and their sales and marketing techniques, but they overlook the most important factor: customer support. While the other factors may have an adverse effect, poor customer […]
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May 30, 2022
Looking for the best ecommerce helpdesk support that works with the channels your brand uses to provide support? Check out our guide below! The key to success in business is always a happy customer. And […]
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May 20, 2022
Learn the history of ecommerce customer service – the service, support, and support software your customers expect, especially post pandemic and how Level 3 AI can help you automate + increase sales. The last three […]
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May 9, 2022
What’s in it for you and your ecommerce brand if you offer dedicated, thoughtful, and automated customer support? Find out updated statistics + unique benefits of customer service and support in our post below. There’s […]
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