65 results found for: whatsapp
Learn why your online brand needs an eCommerce-specific WhatsApp marketing solution. The eCommerce industry is growing rapidly, and the increasing number of businesses entering the market has resulted in fierce competition for consumer attention. With […]
1.73 billion people are actively using Facebook in 2021. This is a large user base that you can tap into to drive engagement for your eCommerce business if you know how to target the right […]
First impression is the last impression We keep hearing this statement. Nevertheless, it doesn’t hurt trying one more time, does it? Particularly when you’re running a marketing campaign. The first campaign may or may not […]
Though the terms ‘remarketing’ and ‘retargeting’ are frequently used interchangeably, they have significant distinctions. The primary difference between remarketing and retargeting is one technique. Remarketing collects user data from previous customers or email subscribers and […]
Conversational marketing is the simple act of reaching out to your online customers and engaging with them. It is a dialogue-driven approach to selling that focuses on what the customer wants. Once you are on […]
If there was ever a ‘perfect’ time to create a website for your business, it would be right now. But with so many options, how do you find the best e-Commerce platform for your brand? Maybe […]
Have you ever wondered which brands in India use Shopify, and more importantly, use it well? Then you’ll LOVE these 10 Shopify stores in India that we’ve picked! Maybe you’re thinking about launching a website […]
If you’re here looking for a way to boost your Shopify sales through conversational marketing, we have you covered. As of July 2021, WhatsApp and Facebook messenger have 2 billion and 1.3 billion users, respectively. […]
Try these tips and strategies for delivering an unparalleled ecommerce customer experience to your customers and scale your brand rapidly. When you hear the word eCommerce, what comes to your mind? For many it’s rapid […]
For a while now, the spotlight in marketing has been on SMS. This can be attributed to the growing number of smartphone users in the world – which currently stands at a staggering 75%. SMS […]
Two graduates of IIT Delhi at one point in their life found themselves exasperated, shocked at the absolute shoddy customer service they were subjected to. Nikhil Gupta tried to migrate his phone number – if […]
Learn how Ecommerce customer service and support impacts your business, how to create a 360° strategy that your customers will love and the right tools that make it easier. The last two years have made […]
Most e-commerce businesses concentrate on their product or service and their sales and marketing techniques, but they overlook the most important factor: customer support. While the other factors may have an adverse effect, poor customer […]
Looking for the best ecommerce helpdesk support that works with the channels your brand uses to provide support? Check out our guide below! The key to success in business is always a happy customer. And […]
Have you seen this ad where the brand shows customers how their in-store experience trumps shopping online? The essence of the ad is- If you’re looking for the perfect product for you, made for your […]
Practical examples and advice on how your ecommerce brand can leverage guided selling Customer service has always been an indispensable factor for ecommerce brands, with 96% of customers choosing to be loyal to companies that […]
Previously in our masterclass series on Guided Selling, we covered what it means for e-commerce brands, how it can benefit you, the numerous ways your customers will love your brand, and some excellent examples to […]
Understanding the basics of conversational commerce and how it works We are in an economy where brands compete with one another to put forward their best deal to a consumer. Thanks to real-time dynamic pricing, […]
In an age where the rampant rise of messaging apps and voice assistants such as Alexa, Siri, and Google Assistant have accustomed customers to everything on-demand, eCommerce brands are exploring newer ways to connect with […]
So you’ve recently heard and read everything you can about Guided Selling and want to reduce your CAC, 3X your website conversions, AND build a better relationship with your customers. We get it; you’re excited. […]
How often do you shop online, and a message from your favourite brand pops up on the screen as you browse through? More and more eCommerce businesses are taking advantage of conversational commerce—the ability for […]
The marketing landscape is changing drastically. It’s no longer about pushing messages at people but being part of the conversation. You might be wondering what that means for you and your brand. And if you’re […]