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As the digital landscape grows more crowded, it’s more important than ever to stand out. Customer expectations are changing due to the widespread adoption of social media and messaging apps. The way we interact with […]
We’ve all been there: you’re in the middle of a shopping experience on your favourite retail website, and suddenly you need help. You find yourself staring at a chat window for 15 minutes with no […]
What does resilience mean to D2C founders and marketers? Let me rephrase that- What does resilience mean to D2C founders and marketers in times of economic uncertainty? When you plan your next quarter’s strategies, I […]
Find out in this post how you should craft your brand’s Conversational ads strategy. What if you could make your ads feel like conversations with your customers? Imagine being able to talk to your customers […]
Customer retention — keeping the right customers is valuable. A 5% increase in customer retention can help grow profits by 25% to 90%. In our previous blog, we’ve discussed, in detail, what customer retention is […]
Struggling to decide which ecommerce customer retention tools will be perfect for your brand? Take a look at out recommendations below! Did you know that an increase in customer retention by just 5% boosts profits […]
In our previous blogs, we’ve discussed customer retention – what it is, why it is important, and how segmentation plays a key role in setting up retention strategies. The rate of customer retention is below […]
Your quick guide to getting started with customer win-back strategies for D2C and e-commerce businesses Customer churn is a significant challenge for eCommerce businesses. According to a recent study by Shopify, more than half of […]
A masterclass on ecommerce customer engagement The e-commerce industry is growing rapidly. According to Statista, the global e-commerce market was valued at $4 trillion in 2021 and is projected to grow to $7.3 trillion by […]
Learn why ecommerce businesses need to focus on creating omnichannel customer engagement strategies. In today’s world, customers expect to be able to engage with companies across all channels—online and offline, in person and on the […]
Learn about ecommerce customer engagement strategies to bring back online shoppers to your website. If you’re like most businesses, you have a pretty solid understanding of what it takes to get someone to visit your […]
Ecommerce is one of the fastest-growing industries in the world, with a projected growth rate of up to 25% annually. But it’s not just about getting people to buy stuff—it’s about keeping them coming back. […]
The best customer engagement apps and tools for Shopify stores. You can acquire customers through marketing and advertising campaigns, but how do you keep them? How do you convert them into loyal customers? Customer engagement […]
2022 has been a hard year for brands in the eCommerce space. Rising CACs, supply chain issues, and privacy policies have not only made it harder to reach new and relevant people but also made […]
Instagram commerce eligibility requirements to get started with social selling In our previous post, we discussed Instagram shops and their importance. We even walked you through setting up your Instagram shop step by step. To […]
The only list of Instagram DM automation tool you need to explore. What if we told you that Instagram DM automation could help your business double your ROAS? If you’re like most businesses, you probably […]
In today’s world, it’s become a no-brainer that if you are a D2C ECommerce brand, you need to reach out to your existing & potential new customers via notifications like SMS, Email, and WhatsApp, and […]
It’s no secret that managing orders can be a hassle for customer support teams. Keeping up with inquiries and orders can be time-consuming and stressful for both customers and employees. Every open ticket/chat is a […]
What is the buzz around AI chatbots? Will they really help my brand?
Why have brands shifted from online marketplaces to direct selling? How is Direct Selling better?
How can you leverage messaging channels to boost revenue, differentiate your online brand, and achieve infinite scale?