June 20, 2022
Practical examples and advice on how your ecommerce brand can leverage guided selling Customer service has always been an indispensable factor for ecommerce brands, with 96% of customers choosing to be loyal to companies that […]
Do you like it?
June 13, 2022
Have you seen this ad where the brand shows customers how their in-store experience trumps shopping online? The essence of the ad is- If you’re looking for the perfect product for you, made for your […]
Do you like it?
June 13, 2022
Buying sunscreen online shouldn’t require as much assistance as purchasing a new car, right? Think again. Customers today are meticulous to a T about the purchases they make. 78% of shoppers spend more time researching when shopping online […]
Do you like it?
June 6, 2022
96% of consumers worldwide find customer service an important factor in their choice of loyalty to a brand. Unless you want to lose these customers, you’ll try all the ways to stay on top of […]
Do you like it?
June 2, 2022
We discussed the importance of automating and optimising your customer support approach in the previous lesson on customer support strategy. Apart from a helpdesk solution like LimeChat, you’ll need some workflows and templates in place […]
Do you like it?